Begin by filling out our health form on our website. This lets us understand your dietary needs. Following this, one of our executives will contact you to discuss your needs and guide you through the membership payment process.
Once you submit the form, expect a call from one of our executives. They'll provide more information about our services, answer any questions, and assist you with the membership payment.
After the call with our executive, you'll complete the ¥2000 membership payment. We'll guide you through the payment process during the call.
After your membership payment, you'll receive an email with a link to sign up and create your account on our platform. This account gives you access to your dashboard where you can order food and groceries.
Yes, you can customize your orders through your dashboard based on our weekly selection of fresh produce. Your preferences from the health form will also guide our recommendations.
You can pay for your orders using the wholesale prices listed on your dashboard. We accept online payments and also offer Cash on Delivery (COD) for added convenience.
Orders are typically delivered within a week of placement. We ensure that your groceries reach you fresh and on time.
Our support team is available 24/7. Whether it's a question about your order, dietary advice, or any other assistance, we're here to help.
Your membership lasts for one year from the date of sign-up. We'll remind you when it's time to renew so you can continue enjoying our services without interruption.
We aim to offer flexibility and satisfaction with our services. If you need to cancel your membership for any reason, please contact our support team to assist you with the proces